Questions & Answers


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Below are some of the frequently asked questions by new and existing residents. Please contact us for more information, to schedule a showing, or if you have other questions about life at the Reserve at Autumn Creek Apartments.

  • 1. What are the lease terms?

    We offer 6-18 month leases.

  • 2. What is the pet policy?

    Dogs and cats are permitted, with a deposit and pet fee. Breed restrictions apply.

  • 3. How do I apply?

    You will need to complete an application and sign the Rental criteria form. Application fees are $50 for a single person & $75 for a married couple. Your application will be processed in 24 to 72 hours.

  • 4. How long will it take to process?

    Once you have paid your application fee and completed the application we can generally complete the process within 48 to 72 hours.

  • 5. What are the office hours?

    M-F: 9:00 AM - 6:00 PM
    Sat: 10:00 AM - 5:00 PM
    Sun: 1:00 PM - 5:00 PM

  • 6. When is rent due/late?

    Rent is due on the 1st of every month, but not considered late until the 4th.

  • 7. What are important local numbers?

    Reliant Energy: 713-207-7777 or visit powertochoose.org
    Comcast Cable: 281-979-9191
    Verizon Phone: Sign up in office to waive installation fee or call 1-866-892-8368
    Sierra Utility Water and Power: Office will connect before your move-in
    Friendswood Post Office: 1-800-275-8777
    Friendswood Police Department: 281-996-3300
    Clear Springs High School: 281-284-1300
    Brookside Intermediate: 281-284-3600
    Landolt Elementary: 281-284-5200

  • 8. Do we have a resident referral program?

    Yes! We greatly appreciate your telling friends, family and co-workers about the Reserve at Autumn Creek lifestyle. Please contact us here to inquire about the current resident referral program benefits.

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