Questions & Answers
Below are some of the frequently asked questions by new and existing residents. Please contact us for more information, to schedule a showing, or if you have other questions about life at the Reserve at Autumn Creek Apartments.
- 1. What are the lease terms?
- 2. What is the pet policy?
- 3. How do I apply?
- 4. How long will it take to process?
- 5. What are the office hours?
- 6. When is rent due/late?
- 7. What are important local numbers?
- 8. Do we have a resident referral program?
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1. What are the lease terms?
We offer both 6, 9 and 12-month leases.
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2. What is the pet policy?
Dogs and cats are permitted, breed restrictions apply. with a deposit and pet fee.
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3. How do I apply?
You will need to complete an application and sign the Rental criteria form. A $40.00 processing fee will be required to begin processing the application. Your application will be processed in 24 to 72 hours.
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4. How long will it take to process?
Once you have paid your application fee and completed the application we can generally complete the process within 48 to 72 hours.
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5. What are the office hours?
M-F: 8:30 AM - 5:30 PM
Sat: 10:00 AM - 5:30 PM -
6. When is rent due/late?
Rent is due on the 1st of every month, but not considered late until the 4th.
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7. What are important local numbers?
Reliant Energy: 713-207-7777 or visit powertochoose.org
Time Warner: 1-888-750-7890
Verizon Phone: Sign up in office to waive installation fee or call 1-866-892-8368
National Water and Power: Office will have connected for your move in
Friendswood Post Office: 1-800-275-8777
Friendswood Police Department: 281-996-3300
Clear Brook High School: 281-996-5446
Brookside Intermediate: 281-482-9710
Landolt Elementary: 281-482-4420 -
8. Do we have a resident referral program?
Yes! We greatly appreciate your telling friends, family and co-workers about the Reserve at Autumn Creek lifestyle. Please contact us here to inquire about the current resident referral program benefits.
